The case, and the case against.
We would rather you ruled us out on this page than in month four. So here is the argument for hiring us, and the situations where somebody else is the better answer.
Five reasons, in order of how much they matter.
Nobody else owns the seam
Your marketing agency will not fix your identity controls. Your IT provider will not write your service pages. The software vendor will not map your process. The gap between them is where the money leaks, and it is the only thing we do.
Prices are public
Every figure is on one page. You can decide whether to talk to us without talking to us, which is how buying should work and almost never does in this industry.
Training and documentation are included
Not a line item to be negotiated away in the final meeting. This is the single most common reason a good system fails, so we removed the option to skip it.
You own everything
Every domain, account, tenant, profile and licence in your name. We make leaving inconvenient for us and easy for you, on purpose, because the alternative lets us get lazy.
We run it on ourselves first
Every approach on this site is running on companies in our own group, where the people using it sit in the next room and tell us immediately when it is wrong.
The problem we were built to solve.
This is not a small or unusual failure rate. It is the normal outcome, and it is almost always a requirements and adoption failure rather than a technology one.
of recently implemented ERP projects will fail to fully meet their original business case, and a quarter of those will fail catastrophically.
of ERP strategies are not strongly aligned to the business strategy behind them, which is where the confusion starts.
When to hire somebody else.
- You need twenty-four-hour help desk coverage. Our monitoring runs continuously; the desk is business hours, and we will not sell you a promise we cannot staff.
- You need custom software written from scratch. We select, configure, integrate and automate. We are not a development shop.
- You need formal compliance certification or audit attestation. We build and hold controls; we do not sign the certificate.
- You want social media content production or brand advertising campaigns. That is a different discipline and there are people who are excellent at it.
- You want a guaranteed ranking or a guaranteed number of leads. Anybody selling you that is guessing, and you should be suspicious of them rather than of us.
- You have more than forty staff. The managed technology model on this site is built for smaller companies; above that we would need to scope it individually or point you elsewhere.
The honest version.
We are not going to pretend to a twenty-year history. What we can point at is a complete demonstration system you can click through, and the systems we run for the operating companies in our own group.
The trade is real and you should weigh it. What you give up is a long reference list. What you get is a firm where the person who scoped your work is the person accountable for it, prices that are published rather than negotiated, and a great deal of attention.
If a long client list is the deciding factor for you, that is a legitimate position and we would rather you took it now.
| What you can verify | A working demonstration system, end to end |
|---|---|
| What you can verify | Systems running for four group companies |
| What you can verify | Every price, published |
| What you cannot yet | A long list of external references |
Still the right fit?
Thirty minutes will settle it. And if the answer is no, we will tell you on the call rather than after the invoice.
What happens on the call
You talk, we listen
Ten minutes on what is actually going wrong and what you have already tried.
We name the first move
One recommendation, in order of priority, with the reason behind it.
You get a number
A real price range before you leave the call. No proposal cycle, no chasing.
No sales script. No obligation. If we are not the right fit we will say so and point you somewhere better.