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Harmoni Consulting

Decide before you buy.

The expensive part of new software is never the licence. It is the year afterwards, when the business quietly bends itself around a tool that was chosen from a demonstration.

What we do

Write down how the work really happens.

Then, and only then, look at software. Almost every disappointing rollout we are asked to rescue skipped this step because it felt slow.

The output is a document you own: the current process, the requirements in the language of your business, and a scored shortlist. You can take it to any vendor, including one that is not us.

What you get

  • A map of the process as it actually runs
  • Written requirements you own
  • Two or three options, scored, with trade-offs
  • A migration and cutover plan with a way back
  • Documentation and training built in
Evidence

What happens when the shortlist is the strategy.

60%

of software buyers regret a purchase made in the last year to eighteen months.

Gartner Digital Markets

89%

of buyers purchase from the shortlist they started with, so the shortlist decides the outcome.

Gartner Digital Markets

40%

of the average software portfolio goes unused or overlaps something else already paid for.

Productiv, 2025

Evidence

And what the overruns look like.

1 in 4

organisations reported their ERP project went over budget, most often because of technology nobody had planned for.

Panorama Consulting ERP Report, 2026

45%

over budget and 56% under the predicted value is the average for large IT projects, across 5,400 studied with Oxford.

McKinsey & Company

<25%

of organisations running an ERP project reported an intense focus on managing the change for their people.

Panorama Consulting ERP Report, 2026

Data first

You cannot migrate your way out of bad records.

Every migration exposes what was already wrong. Cleaning before the move is cheaper than cleaning after it, and it is the only moment anyone will agree to do it.

We clean, deduplicate and agree ownership rules before anything moves, and we write down who is responsible for keeping it clean afterwards.

of their own data is what organisations suspect is inaccurate, and half name human error as the biggest cause.

Experian Global Data Management

59%

of organisations do not measure data quality at all.

Gartner

76%

of CRM users say less than half of their CRM data is accurate and complete.

Validity, 2025

1,200

times a day workers switch between applications, just under four hours a week spent reorienting.

Harvard Business Review, 2022

152

SaaS applications is the average for a company with 1–500 employees.

Zylo SaaS Management Index, 2025

13

hours a week are spent hunting for basic information inside the CRM.

Validity, 2025

Integration

The tax nobody puts in the budget.

A stack that does not talk to itself makes people the integration layer. They copy, paste, re-key and reconcile, and the cost shows up as slowness rather than as a line item.

We wire the systems that genuinely need to talk and we resist wiring the ones that do not. Fewer connections, properly built, beat a web of fragile ones.

Automation

Automate the boring part, not the judgement.

The wins here are unglamorous and reliable: things that get re-typed, chased, or forgotten. We leave the decisions to your people.

Manual re-entry is not just slow, it is measurably wrong. Controlled studies of hand-entered data keep finding error rates high enough to matter for anything you bill from.

40%

of workers spend at least a quarter of the working week on manual, repetitive tasks.

Smartsheet, Automation in the Workplace

6+

hours a week is what 59% of workers say they would save if the repetitive parts of their job were automated.

Smartsheet, Automation in the Workplace

2.8%

of manually entered fields were wrong in a controlled study, and 24% of records contained at least one error.

BMJ Open, 2013

How it is priced

Scoped and fixed before we start.

Process map and requirementsTwo to four weeks, fixed price.
Software selectionAdds two to three weeks.
Implementation and migrationScoped after selection.
Documentation and trainingIncluded, or standalone.
Ongoing operationsMoves onto a monthly agreement once live.
Next step

Let’s find out what should change first.

A discovery call is thirty minutes. We ask about the business, not the software. You leave knowing what we would do first and what it would cost, whether or not you hire us.

What happens on the call

  1. You talk, we listen

    Ten minutes on what is actually going wrong and what you have already tried.

  2. We name the first move

    One recommendation, in order of priority, with the reason behind it.

  3. You get a number

    A real price range before you leave the call. No proposal cycle, no chasing.

No sales script. No obligation. If we are not the right fit we will say so and point you somewhere better.

Visual directionThe Ledger