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1–3 people

Micro

The baseline done properly: identity, devices, licences, protection and somebody to call. Nothing decorative.

Who it is for

A very small team, usually the owner and one or two others, where an hour of everyone being locked out is a genuinely bad day.

Bands are by headcount because that is what actually drives the work. If you are on a boundary we will put you in the lower one and move you when it stops being true.

Monthly$275 a month, flat
Onboarding$500
SupportUnlimited, business hours, Central time
Minimum termTwelve months, then month to month
What is included

Everything, listed.

  • Microsoft 365 managed

    Licences right-sized, mail protected, sharing controlled.

  • Multi-factor on every account

    Including administrators. This single control changes the odds more than everything else combined.

  • Devices patched and monitored

    Enrolled, encrypted, updated on schedule, watched.

  • Endpoint protection

    Managed and monitored, not installed and forgotten.

  • Unlimited business-hours support

    One number. No hourly meter.

  • Documentation

    How your systems are set up, written down and yours.

Evidence

Why this matters at your size.

4%

of businesses with under twenty people have dedicated full-time IT staff.

Techaisle SMB IT staffing research

$126k

is the average cost of downtime for a small or medium business including lost revenue, across 2,913 IT decision makers surveyed.

Datto SMB Cybersecurity Report, 2022

$6,680

is what a single minute of downtime works out to even for a business of 1–25 people running three or four critical applications.

ITIC Reliability Report, 2025

What this is not

Said plainly, before you buy.

  • Business hours only. Monitoring runs continuously; the help desk does not.
  • Server management and compliance programmes start at higher bands.
Next step

Is Micro the right band?

Thirty minutes. We will tell you which band you belong in and what the onboarding would actually involve.

What happens on the call

  1. You talk, we listen

    Ten minutes on what is actually going wrong and what you have already tried.

  2. We name the first move

    One recommendation, in order of priority, with the reason behind it.

  3. You get a number

    A real price range before you leave the call. No proposal cycle, no chasing.

No sales script. No obligation. If we are not the right fit we will say so and point you somewhere better.

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