A company where technology decisions have budget consequences and somebody senior needs a straight answer about them every month.
Bands are by headcount because that is what actually drives the work. If you are on a boundary we will put you in the lower one and move you when it stops being true.
| Monthly | $1,600 a month, flat |
|---|---|
| Onboarding | Quoted after assessment |
| Support | Unlimited, business hours, Central time |
| Minimum term | Twelve months, then month to month |
Everything, listed.
Everything in Protected Operations
The whole stage stays in place.
Named technology lead
One person accountable for the account who knows your business without being briefed.
Budget and refresh planning
A three-year view of what is ageing and what it will cost, updated quarterly.
Procedures kept current
Documentation maintained as things change, not left to rot after go-live.
Monthly working session
Not a status report. A working hour on what to do next.
Project capacity
Planned work scheduled properly instead of squeezed between tickets.
Why this matters at your size.
of a company's IT balance sheet is technical debt, and projects carry a 10–20% surcharge just to work around it.
of IT professionals spend ten to twenty hours a week on end-user tickets, so planning takes second place to firefighting.
of small businesses now use an outside IT or security provider, against 42% of large ones. At this size it is the normal arrangement.
Said plainly, before you buy.
- Above forty people the model changes and we will scope it individually.
- Large projects are still scoped and priced separately from the monthly.
Is Strategic Partner the right band?
Thirty minutes. We will tell you which band you belong in and what the onboarding would actually involve.
What happens on the call
You talk, we listen
Ten minutes on what is actually going wrong and what you have already tried.
We name the first move
One recommendation, in order of priority, with the reason behind it.
You get a number
A real price range before you leave the call. No proposal cycle, no chasing.
No sales script. No obligation. If we are not the right fit we will say so and point you somewhere better.